Shutters By Design will warrant all of our product lines for one (1) year from the date of shipment. We warrant the shutter to be free of defects that render the shutter unusable or unfit for ordinary applications. We also warrant that the shutter will be free of manufacturing defects for the life of the shutter. After the initial one (1) year period, rot or any deterioration in either the wood or man-made composites is specifically excluded from this warranty. It is the purchaser’s responsibility to maintain the shutters in such a way as to prevent rotting of the wood.
At our sole discretion, Shutters by Design will repair or replace product if found to contain manufacturing or material defects with prior written consent. There will be no refunds issued. We will not be held liable for any damage or defects resulting from modification or repairs done by your company or your customer. Final warranty inspection will be done at our facility. If claim is found to be invalid, repair or replacement will be paid for by customer. Shutters by Design will not pay for any painting or re-installation of our shutters. If there is a failure of the paint or primer we apply, the manufacturers warranty of the paint or primer is the only valid warranty and claims will have to be made thru their warranty department. We use only high quality, high cost paints and primers and we stringently control our painting and priming process and apply all products per manufacturers instructions.
This warranty is valid only if product is properly and completely primed and painted or sealed top, bottom and all sides and surfaces with two additional finish coats.
Our Limited Warranty